Dear esteemed customers and residents of Mandera Municipality,
We regret to inform you that the recent heavy rainfall in Mandera and its surrounding areas has resulted in the Daua River bursting its banks. This unfortunate event has led to all our intakes being submerged in floodwaters, causing a significant disruption to the water supply in Mandera Municipality.

Given the severity of the flooding, we anticipate that the restoration process may take some time. Consequently, we would like to urge all our customers to conserve the available water resources so that we can collectively manage the scarcity during this challenging period.

Our team of experts is already assessing the situation and actively seeking permanent solutions to this crisis. We are exploring various options to safeguard our intakes from future flood events and implementing necessary measures to ensure uninterrupted water supply in the long term.

We will keep you updated on the progress made towards restoring the water supply through our official communication channels. We deeply appreciate your patience and understanding during this difficult time.

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