Customer Services

Customer Services

Water Quality

The water quality assurance section (WQAS) falls under the technical department. It has a key obligation to monitor all (MANDWASCO) water

Disconnection and Reconnection

Our customer policy aims at discouraging the disconnection of our services, but rather using all available means that give the customer the opportunity to pay.These…

Customer complaints

We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards:

New connections

To acquire a new connection please contact MANDWASCO office and a plumber will be sent to do customer survey, Once a customer is certified: The…

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